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Privacy Policy for Arctic Duchess Adventures

Privacy Policy
Arctic Duchess Adventures is committed to maintaining the accuracy, confidentiality and security of your
Personal Information. This Privacy Policy describes the Personal Information that Arctic Duchess
Adventures collects from or about you, as well as how we use and to whom we disclose that
information. Please review this entire document carefully.
In this Policy, when we use the terms “Arctic Duchess Adventures”, “we”, “us”, or “our”, we are
referring to 507617 NWT LTD.
“Personal Information” means information that you to provide to us or that we may gather, and
includes, without limitation, your name, address, telephone number, email address, billing information,
and details of your bank account. Personal Information also includes records of transactions processed
using the Arctic Duchess Adventures website or services. Personal Information does not include an
individual’s business contact information when collected, used or disclosed for the purposes of enabling
the individual to be contacted in relation to their business responsibilities.
By using Arctic Duchess Adventure’s services, accessing the Arctic Duchess Adventures website or by
choosing to make disclosure, you are consenting to Arctic Duchess Adventure’s collection, use, and
disclosure of your Personal Information, for the purposes outlined in this Privacy Policy.
We may collect information related to your visit to our website, including the IP address and domain
used to access our website, the type and version of your browser, the website you came from to access
our website, the page you entered and exited at, any website page within our website that is viewed by
that IP address, and what country you are from.
We may collect Personal Information when you open an account with Arctic Duchess Adventures, when
you offer or promote your product using the Arctic Duchess Adventures website or services, when you
use the Arctic Duchess Adventures website, or when you purchase any products offered using the Arctic
Duchess Adventures website or services.
We may also collect Personal Information relating to your interactions with our website, which may
include advertisement content or banner delivery, counting click-throughs on an advertisement or
banner, tracking website views following a click-through, sales tracking, and website usage statistics.
From time to time, you may arrange to make payment to or to receive payment from Arctic Duchess
Adventures by wire transfer to your bank account. For that reason, we may also ask you to submit
details of your bank account to facilitate payment.
We value your trust. We will not sell, rent, lease, give, or share your Personal Information without your
Once collected, Personal Information may be used in one of the following ways:
· To process, validate and verify purchases of products and services offered by Arctic Duchess
· To contact you to confirm or verify the accuracy of the information provided by you.
· To open and maintain a support account for you.

· To send email notifications about updates to existing product offerings or services, to inform
you of new product offerings or services, or to update you on any changes to this Privacy Policy.
· To send information on special offers, or to obtain your feedback to help enhance existing
features or provide additional products and services.
· To enable Arctic Duchess Adventures or its clients to personalize content, advertising and
promotions based on preferences, needs, suggestions, or recommendations.
· To conduct applicable business, such as invoicing or making payments to business partners.
· To contact you should there be any changes to your account with Arctic Duchess Adventures.
· To enforce our service agreement or terms of use.
· To monitor our website’s performance (such as the number of visits, average time spent, page
· For our business purposes, such as working to upgrade our website.
· To analyze and track data, determine the popularity of certain content, and gain a better
understanding of your online activity.
· We will not share any medical information supplied to Arctic Duchess Adventures with any third
party, unless there is a medical emergency at site.
We may share your personal information with our employees, contractors, consultants, affiliates, and
other parties who require such information to assist us with managing our relationship with you,
including third parties that assist Arctic Duchess Adventures in the provision of services to you, and third
parties that provide services to us or on our behalf.
Our partners who receive information from us have the right to use the data we provide them
(sometimes, in connection with other information they may have gathered about you) but are generally
prohibited from sharing this information with other companies or people.
We may use third-party analytics tools to help us measure traffic and usage trends for our website.
These tools may use cookies and other technologies to collect information about your use of our
website, and collect information sent by your device or our website.
Arctic Duchess Adventures uses a payment processing service. We will not use any service that does not
have privacy protections in place that will protect your Personal Information to the same or to a greater
degree than ours.
In certain special cases, we may disclose your Personal Information when we have reason to believe that
disclosing this information is necessary to identify, contact or bring legal action against someone who
may be causing injury to you, or otherwise injuring or interfering with Arctic Duchess Adventure’s rights,
property or operations, other Arctic Duchess Adventures users, or anyone else who could be harmed by
such activities. We may also disclose your Personal Information when the law requires it, or in response
to any demand by law enforcement authorities in connection with a criminal investigation, or civil or
administrative authorities in connection with a pending civil case or administrative investigation.
Personal Information that you post to a community-based website, personal entry site, chat room,
public bulletin or forum is available to all users and visitors to that site. We cannot control, and will not
be responsible for the use, disclosure, or dissemination of that information by any third parties.
A “cookie” is a piece of data and information that is automatically stored on a user’s computer hard
drive by a remote server. Cookies are used to track an Internet user’s clicks to ensure that they are
directed to the correct click-through destination site.

From time-to-time we may use cookies as a reporting system to track the effectiveness or frequency of
display of an advertisement or banner campaign, and to track the performance of our business partners
to ensure proper payment for their sales and tracking activities relating to their business relationship
with Arctic Duchess Adventures.
We do not use cookies to collect Personal Information.
The use of cookies by our partners is not covered by our Privacy Policy. We do not have access to or
control over these cookies. Additionally, some of our partners may employ clear graphic images,
commonly known as “Web Beacons” or “Web Bugs”, which are images and scripts that help them better
manage their content on our website. We do not tie any information gathered using the Web Beacons
or Web Bugs to your Personal Information.
Our website may contain links to other websites that may be subject to less stringent privacy standards.
Those websites are not governed by this Privacy Policy and Arctic Duchess Adventures makes no
representations or warranties as to their practices for dealing with your Personal Information. We do
not assume any responsibility for the privacy practices, policies or actions of the third parties that
operate these websites. Arctic Duchess Adventures is not responsible for how such third parties collect,
use or disclose your personal information. You should review the privacy policies of these websites
before providing them with personal information.
Our website may include features integrated with popular social media websites, such as the Facebook
Like button, Widgets, such as the Share This button, or interactive mini-programs that run within our
website. These features may collect your IP address and which page you are visiting on our site, and may
set a cookie for proper functioning. Your interactions with these features are governed by the privacy
policy of the company providing it and NOT by this Privacy Policy.
From time to time, we may offer you the option to receive information (such as product updates, new
product offerings, or other information that may be of interest to you). You will not receive that
information unless you agree to do so and “opt-in”.
If, after opting-in, you decide that you no longer want to receive that information, you can “opt-out” by
clicking the unsubscribe link in any communication we send to you, or by sending a request, with the
word “UNSUBSCRIBE” in the subject line,
Please contact us at the address below if you have questions or concerns regarding this Privacy Policy or
our information protection practices, or if you wish to request access to, or correction of, your Personal
Any interpretation associated with this Privacy Policy will be made by Arctic Duchess Adventures. This
Privacy Policy includes examples but is not intended to be restricted in its application to such examples.
Therefore, where the word “including” is used, it shall mean “including without limitation”.
This Privacy Policy does not create or confer upon any individual any rights or impose upon Arctic
Duchess Adventures any rights or obligations outside of, or in addition to, any rights or obligations
imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific
case, any inconsistency between this Privacy Policy and Canada’s federal and provincial privacy laws, as

applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply
with, such privacy laws.
Terms & Conditions
Arctic Duchess Adventures (“ARCTIC DUCHESS ADVENTURES”)
ARCTIC DUCHESS ADVENTURES invoices in Canadian currency. All prices listed, unless otherwise stated,
are in Canadian dollars (CAD) and before taxes. Rates are subject to change without notice.
A valid credit card must be used to guarantee your reservation. ARCTIC DUCHESS ADVENTURES reserves
the right to cancel any reservation made with an invalid credit card.
Cancellations must be requested by email at Our cancellation policy is as
· Reservations remain refundable to the original method of payment if canceled at least 48 hours
before your reservation time.
· As facility is on Great Slave Lake and a winter operation, we are subject to the weather and
snow/temperature conditions. On occasion, ARCTIC DUCHESS ADVENTURES may need to close
the facility on short notice due to weather and wind activity. If we must do this, we will notify
you by email as soon as possible and provide a full refund to the original method of payment.
We apologize in advance for any inconvenience.
· Punch passes and gift certificates are non-refundable.
ARCTIC DUCHESS ADVENTURES declines all responsibility for any loss, damage, accident, illness, closure
or limitation of services, or change of schedule caused by an event of force majeure, such as bad
weather, labour strike, natural disaster, or any other event beyond the control of the business. Expenses
incurred as a result of any of these reasons will not be covered.
ARCTIC DUCHESS ADVENTURES is concerned about the privacy of its guests and undertakes to respect it.
This policy has been formulated to inform all of our guests of our firm commitment to this effect. No
personal information is collected or disclosed unless the prior consent of the user has been obtained
voluntarily by writing directly to an email address mentioned on our site, participating in a promotion,
registering for a service, creating a profile, or in any other similar way. For more information, see ARCTIC
DUCHESS ADVENTURES’s privacy policy.
In order to safely provide guests with the requested services, ARCTIC DUCHESS ADVENTURES reserves
the right to ask its guests to provide personal information or supporting documents if necessary. All
personal information will be kept in strictest confidence.

Without prior written authorization from ARCTIC DUCHESS ADVENTURES, admission tickets cannot be
sold or used for advertising and/or promotional purposes (including contests and lotteries).
All guests must be at least 19 years of age to access the facility. Due to the restrictions inherent with
being a winter facility, unfortunately the site is not well adapted for people with reduced mobility.
The thermal experience is not recommended for people with heart problems, hypertension, breathing
problems, angina, or diabetes.
It is strictly forbidden to bring in outside food or alcohol or drugs.
For our guests’ well-being, smoking and vaping are prohibited on site. This includes tobacco and the
consumption of any derivative of cannabis.
ARCTIC DUCHESS ADVENTURES reserves the right to inspect the bags of its visitors in the presence of the
guest in the event thatthere is reason to believe that they containitems against regulations.
ARCTIC DUCHESS ADVENTURES reserves the right to refuse access or expel a guest whom it considers
acting against its code of ethics, values, or behavioral etiquette. Exchanges on our site, as well as our
social media platforms, must be carried out in a respectful, harmonious, and courteous manner. Guests
can express disagreement with an idea while respecting employees and other guests. Insulting,
threatening, or harassing another guest or employee is prohibited. In addition, defamatory, indecent,
hateful, racist, xenophobic, homophobic, sexist, vulgar, or discourteous statements or any other violent
act will not be tolerated.
We reserve the right to modify these terms of use and our cancellation policy at any time. The last
revision of these conditions is displayed at the bottom of this page.
Updated 2023-12-10

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